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About Us Our aim is your satisfaction, by providing high quality, well designed clothing, footwear and equipment at affordable prices. Should you have any difficulties with any purchase, or item that has not met with your expectation, we would like to know. It's our belief that the cornerstone of running a successful Outdoor Store is that all staff need to be to committed to outdoor pursuits. Our enthusiasm and up to date knowledge can help guide you through the mass of sometimes confusing and contradictory information available to today's buyer. All of us at The Outdoor Warehouse are active Outdoor Adventurers and delivering the best service and information to you is every bit as important to us as a great day out on the Fell. If you have any suggestions or comments please email us at info@outdoorwarehouse.co.uk.

Our Contact details:
The Outdoor Warehouse
2 Victoria Street Windermere Cumbria LA23 1AB United Kingdom
Phone: 01539 444876
Fax:
Email: info@outdoorwarehouse.co.uk
VAT 721940155
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept full e-commerce on-line orders only from within the United Kingdom. Orders via telephone or e-mail will be accepted from the European Union and further a field.Debit and Credit cards accepted are; Visa, Mastercard, Switch, Solo, Electron and JCB. .

Shipping And Handling We use Initial City Link for U.K. deliveries. All U.K. deliveries £5.00. (All goods shipped must be signed for on receipt. Should your home address be unoccupied during the day it is essential to nominate an alternative address where the goods can be delivered and a signature obtained)

European Union and further Overseas. Shipping and Handling will be quoted on an individual basis for each order received.
Delivery Schedule All U.K orders received by 12.00 weekdays will be despatched the same day and be delivered during the next working day (Usually between 9 am and 5 pm.) U.K. Orders received over weekends or Bank Holidays will be despatched on the first working day and be delivered the next day.

Allow 7/10 days for all European Union and Overseas orders.
Back Orders We regret that due to the nature of our business (discount and end of line stock) that we cannot backorder.
Tax Charges All orders include U.K. VAT at 17.5%. VAT Number UK 741 9401 55
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted when they are processed by Secure Trading. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. In addition to the manufacturers guanantee, all of our products come with a 14 day no quibble guarantee.
Reaching Us If you need to reach us, please email us on info@outdoorwarehouse.co.uk, alternatively, you can call on 01539 444876 (International +44 01539 444876) or fax us on or write to us at 2 Victoria Street Windermere Cumbria LA23 1AB United Kingdom
Privacy Policy The Outdoor Warehouse do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy We operate a 'no-quibble' 14-day returns policy. If you are not totally satisfied with the product upon receipt please return it within 14 days to receive a full refund. All used items returned under complaint will only be accepted back under the specific terms of each Manufacturer's Guarantee Terms